Refund Policy

Last updated: November 18, 2025

Thank you for shopping withglaamorys.shop. We strive to ensure a smooth and satisfying shopping experience. This Return & Refund Policy explains how returns, exchanges, and refunds are handled for jewellery purchases made through our Services.

Returns & Exchanges

We accept returns and exchanges under the following conditions:

Eligibility

  • The jewellery item must be unused, unworn, and in original condition.

  • All original packaging, tags, certificates (if any), and accessories must be intact.

  • Return requests must be initiated within 7 days of delivery.

  • Items must show no signs of wear, damage, or alteration.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Earrings, nose pins, or piercings

  • Customized or personalized jewellery

  • Clearance or final sale items

  • Items with missing tags, certificates, or packaging

  • Items showing signs of use or damage

How to Request a Return

To initiate a return or exchange, please contact us with the following details:

  • Order number

  • Reason for return or exchange

  • Clear images (mandatory for damaged, defective, or incorrect items)

Returns requested without required details may be delayed or declined.

Refunds

Once your returned item is received and inspected, we will notify you regarding approval or rejection.

If Approved:

  • Refunds will be issued to the original payment method.

  • Processing time: 5–10 business days, depending on your bank or payment provider.

If Rejected:

  • The item will be shipped back to your registered shipping address.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your bank or card provider.

  3. If the issue persists, email us at walletbest4@gmail.com.

Damaged, Defective, or Wrong Jewellery Items

If you receive a damaged, defective, or incorrect jewellery item:

  • Contact us within 48 hours of delivery

  • Provide clear photos and order details

Claims made after 48 hours may not be accepted.

Shipping Costs for Returns

  • Return shipping costs are borne by the customer, unless the item is defective or incorrect.

  • Original shipping charges are non-refundable.

Exchange Requests

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, we will offer:

    • A refund, or

    • Store credit (customer choice)

Contact Information

For any return or refund assistance, please contact us:

Tread Name: glaamorys.shop

Name: Desai Mihit Prakashbhai

Email: glamory002@gmail.com

Address: 50, dharmanand society, Simada, Punagam, Surat City, Surat -395010

Mobile : 73834 37425